We provide proactive IT support and application maintenance so your systems stay secure, up to date and available. From monitoring and troubleshooting to updates, backups and user support, our team resolves issues quickly and prevents them from happening again.
We offer flexible support plans with clear response times, and can support applications we built as well as systems developed by others.
Proactive support reduces downtime, improves security and lets your team focus on core business work.
We offer flexible support plans with clear response times, and can support applications we built as well as systems developed by others.
IT support and application maintenance services keep your software and cloud systems running: monitoring, fixing incidents, applying security updates, managing backups, answering user requests and making small improvements, under a support plan with agreed response times.
We support applications built with ASP.NET and .NET, Python, Node.js, PHP and WordPress; databases such as SQL Server, MySQL and PostgreSQL; and infrastructure on Azure, AWS and Windows or Linux servers. Monitoring uses Azure Monitor, Application Insights, CloudWatch and uptime tools, with tickets tracked in your system or ours. AI models in production can be supported through MLOps.
Choose a monthly support plan sized to your applications and response-time needs, or extend support to development of new features (see software development). You can also hire developers for dedicated maintenance, such as .NET developers or DevOps engineers.
Need reliable support for your applications? Tell us what you run, and we will propose a support plan. Start your AI journey.
Yes. We start with a technical review and knowledge transfer, then take over maintenance, monitoring and enhancements for your existing applications.
Share your requirements through our contact form or email biz@prominent.tech. We will schedule a short call and send a detailed proposal with scope, timeline and cost, usually within a few business days.
Yes. We offer flexible support and maintenance plans covering bug fixes, monitoring, updates and enhancements after launch.
Yes. You can hire dedicated AI, data and software engineers who work as an extension of your team on a monthly engagement.
Call us on +91-96974 96976, email biz@prominent.tech or use the contact form on this page, and our team will get back to you promptly.
Support plans are priced monthly based on the number and complexity of applications, the hours included and the response times you need.
Response times are agreed in each support plan and depend on issue priority. Critical issues receive the fastest response, and the details are set out in the agreement.
Our standard support hours are Monday to Friday, 10:00 to 19:00 IST. Support outside these hours is available when you need it, such as for critical incidents or planned releases, and is billed separately for the hours worked.
Yes. Plans can include a set number of hours each month for minor changes and improvements, alongside fixes and maintenance.
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